Transparency | Chiltern Railways


Transparency of information for our customers

We aim to make it easy for customers to find relevant performance information about our service.  Please click through the panels below to find relevant information.

Chiltern punctuality performance

Chiltern's train punctuality

Overall Chiltern train punctuality figures

Chiltern's train punctuality by region

Punctuality by region

Chiltern train punctuality by region

Chiltern Railways delays explained

Delays explained

Links to Network Rail

Chiltern customer satisfaction

Passenger satisfaction

National passenger survey result

Passenger Complaints

Passenger Complaints

Statistics on complaint numbers

Ticket office opening hours

Ticket Office opening hours

Information on each Chiltern station

Season ticket calculator

Season ticket calculator

Links to Network Rail

Planned engineering works

Planned Engineering Works

Check future works on our network

Chiltern Railways extra services for events

Extra services for events

Pick your date of travel

Passenger Information During Disruption


Passenger Information During Disruption